Refund & Return Policy

At SardarX, customer satisfaction is important. If you are not fully satisfied with your order, this policy explains how returns and refunds work.

1. Eligibility for Returns

You may request a return within 7 days of delivery if:

The item is unused and in original condition

Tags, packaging, and accessories are intact

The product is not listed as non-returnable

Non-returnable items include:

Innerwear, lingerie, and personal items

Sale/discounted items

Customized or personalized products

Accessories

2. Return Process

To initiate a return:

Wait for approval and return instructions

Ship the product back using the provided address

Note: Return shipping costs may be the customer’s responsibility unless the item is defective or incorrect.

3. Exchange Policy

Exchanges are subject to availability

A refund, based on your preference

4. Refunds

Refunds are processed after we inspect the returned item.

Refund method:

Original payment method

Processing time:

5–10 business days after approval (may vary by bank/payment provider)

5. Damaged or Wrong Items

If you receive a damaged, defective, or wrong product:

Provide photos/videos as proof

We will replace or refund the product at no extra cost.

6. Order Cancellation

You can cancel an order before it is shipped.

Once shipped, cancellation will not be possible, but you may follow the return process after delivery.

7. Contact for Returns

📧 iamtanmoysardar@gmail.com

📞 +91 9330575849

📍 Mahehatala, South 24 Parganas, West Bengal-700139